Top-performing businesses understand that becoming customer-centric requires becoming employee-centric first. If you don’t take care of the individuals who make your machine run, how can you expect it to run efficiently?
So, what do your employees need to be effective? Take a peek at these insights:
suffer from ineffective communication, causing workplace failures
are not engaged at work, bringing in 2.5x less revenue
have trouble finding the information they need
How absolutely frustrating is it to be asked to complete a task, judged by the quality of the task’s completion, but not be given adequate tools to actually do the task or, worse, the knowledge of what to do? Many employees find themselves in this situation without a way to dig themselves out. While an intranet or two may have been introduced historically in organizations, there is a lack of adoption and a failure to pass the “will and means” test. Intranets can no longer be just cluttered file sharing sites or a page full of links. It’s time to mend this leaky bucket of a technology for an integrated, single source of truth for the organization.
A modern intranet, while only a word a way from its wayward cousin, has a whole new arsenal of capabilities that make them much more fitted to the digital universe. Modern intranets deliver on the promises broken by legacy intranets. They provide the connection, reporting, and efficacy that businesses have been awaiting.
Modern intranets should also not be viewed as single portals but a connection of multiple experiences across the digital experience. Rather than thinking as we have in the past, that each intranet serves a single unique purpose, we need to see modern intranets as an integrated network of connected experiences.
Turn Your Intranet into a Modern Tool
Want to make sure employees actually use and adopt your intranet?
But it might not go quite as quickly as you’d thought. The pandemic has forced businesses to move online; however, survival has meant making the most critical services available online. However, all that is digital is not gold. Meaning that, while these experiences are a necessary step in the right direction, these are not the intuitive and sophisticated digital experiences your customers and employees are looking for.
Let us be your magic mirror and show you how to start crafting better digital experiences that will lead to a successful ever after.
How can I generate more online revenue?
How can I reduce cost to serve?
How can I give my employees what they need to be highly effective?
How can I break down silos created by disparate technology?